8ji Privacy Policy

1. About This Policy

1.1 This Policy applies to all personal data collected by 8ji in connection with the operation of the 8ji online gaming platform, including data collected through the website at https://8ji.app, any 8ji mobile application, customer support channels, and promotional activities.

1.2 8ji is committed to protecting the privacy and security of your personal information in accordance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173), its Implementing Rules and Regulations, and all applicable issuances of the National Privacy Commission (NPC).

1.3 This Policy should be read alongside the 8ji Terms & Conditions. Defined terms used but not defined in this Policy have the meanings given to them in the Terms & Conditions.

2. Personal Data We Collect

2.1 8ji collects personal data in the following categories:

2.2 8ji does not collect sensitive personal information as defined under the Philippine Data Privacy Act (e.g., health data, political opinions, religious beliefs) unless specifically required by law or with your explicit consent.

2.3 Where you provide personal data relating to a third party (for example, a beneficiary for a withdrawal), you confirm that you have obtained that person's consent to share their data with 8ji for the stated purpose.

3. How We Use Your Personal Data

3.1 8ji uses your personal data for the following purposes:

• Account management: To create, verify, maintain, and secure your 8ji account, including identity verification (KYC) as required by Philippine anti-money laundering regulations.
• Service delivery: To process deposits and withdrawals in Philippine Peso via GCash, PayMaya, BPI, BDO, and Metrobank; to provide access to all 8ji games including slots, bingo, Circle, and Monster Plinko.
• Customer support: To respond to your inquiries, resolve disputes, and provide technical assistance through our 24/7 support team.
• Legal compliance: To comply with Philippine anti-money laundering laws (AMLA), tax reporting obligations, and any lawful requests from Philippine regulatory authorities.
• Responsible gaming: To monitor gaming patterns and identify potential problem gambling behavior, enabling 8ji to offer appropriate support tools and interventions.
• Platform improvement: To analyze usage patterns, fix bugs, and develop new features that improve the 8ji experience for Filipino players.
• Marketing (with consent): To send you promotional offers, bonus notifications, and platform updates via email or SMS, where you have opted in to receive such communications.
• Fraud prevention: To detect, investigate, and prevent fraudulent transactions, unauthorized account access, and other prohibited activities on the 8ji platform.

4. Legal Basis for Processing

4.1 8ji processes your personal data on the following legal bases under the Philippine Data Privacy Act of 2012:

• Contractual necessity: Processing required to perform our obligations under the 8ji Terms & Conditions, including account management, payment processing, and game delivery.
• Legal obligation: Processing required to comply with applicable Philippine laws, including anti-money laundering regulations, tax laws, and lawful orders from Philippine courts or regulatory bodies.
• Legitimate interests: Processing necessary for 8ji's legitimate business interests, including fraud prevention, platform security, and service improvement, where such interests are not overridden by your rights.
• Consent: Processing based on your freely given, specific, and informed consent, particularly for marketing communications. You may withdraw consent at any time without affecting the lawfulness of prior processing.

5. Data Sharing & Disclosure

5.1 8ji does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We may share your data only in the following circumstances:

• Payment processors: We share necessary financial data with GCash, PayMaya, BPI, BDO, Metrobank, and other payment service providers solely to process your transactions.
• Game providers: Where 8ji offers games developed by third-party providers, limited technical data (such as session tokens) may be shared with those providers to deliver the game experience.
• Identity verification services: We may share identity documents with accredited KYC verification partners to fulfill our regulatory obligations.
• Regulatory authorities: We are required by Philippine law to disclose certain data to the Anti-Money Laundering Council (AMLC), Bureau of Internal Revenue (BIR), and other competent Philippine authorities upon lawful request.
• Professional advisers: We may share data with our legal counsel, auditors, and other professional advisers under strict confidentiality obligations.
• Business transfers: In the event of a merger, acquisition, or sale of 8ji assets, your personal data may be transferred to the acquiring entity, subject to equivalent privacy protections.

5.2 All third parties with whom 8ji shares personal data are required to process that data in accordance with applicable Philippine privacy laws and 8ji's data protection standards.

6. Cookies & Tracking Technologies

6.1 8ji uses cookies and similar tracking technologies (such as local storage and session tokens) to operate and improve the platform. The types of cookies we use are:

• Essential cookies: Required for the platform to function, including maintaining your login session and remembering your language preferences. These cannot be disabled without affecting platform functionality.
• Analytics cookies: Used to collect aggregated, anonymized data about how users interact with 8ji, helping us identify performance issues and improve the user experience.
• Security cookies: Used to detect and prevent fraudulent activity, including bot detection and session integrity verification.

6.2 8ji does not use third-party advertising or retargeting cookies. We do not allow external advertising networks to place cookies on the 8ji platform.

6.3 You can manage or delete cookies through your browser settings. Note that disabling essential cookies may prevent you from logging in or using certain features of the 8ji platform.

7. Data Retention

7.1 8ji retains your personal data for as long as your account remains active and for a period thereafter as required by applicable Philippine law. Specifically:

• Account and identity data is retained for a minimum of five (5) years following account closure, as required by Philippine anti-money laundering regulations.
• Transaction records are retained for a minimum of five (5) years from the date of the transaction.
• Customer support communications are retained for three (3) years from the date of the interaction.
• Marketing consent records are retained for the duration of your consent and for three (3) years thereafter as evidence of consent.

7.2 Where retention is no longer required by law or legitimate business need, 8ji will securely delete or anonymize your personal data.

8. Data Security

8.1 8ji implements a range of technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction, including:

• 256-bit TLS encryption for all data in transit between your device and 8ji servers;
• AES-256 encryption for sensitive data stored in 8ji databases;
• Multi-factor authentication options for account access;
• Regular security audits and penetration testing of the 8ji platform;
• Strict access controls limiting employee access to personal data on a need-to-know basis;
• Comprehensive data breach response procedures aligned with NPC notification requirements.

8.2 In the event of a personal data breach that is likely to result in harm to affected users, 8ji will notify the National Privacy Commission and affected users within the timeframes prescribed by the Philippine Data Privacy Act and NPC regulations.

9. Your Rights Under Philippine Law

9.1 As a data subject under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data held by 8ji:

• Right to be informed: You have the right to know what personal data 8ji collects about you, the purpose of collection, and how it is processed — which is the primary purpose of this Privacy Policy.
• Right of access: You may request a copy of the personal data 8ji holds about you at any time. 8ji will respond to verified access requests within thirty (30) days.
• Right to rectification: If any personal data held by 8ji is inaccurate or incomplete, you have the right to request correction. You may update basic account details directly through your 8ji account settings.
• Right to erasure: You may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to 8ji's legal retention obligations under Philippine law.
• Right to object: You have the right to object to the processing of your personal data for direct marketing purposes at any time. You may also object to processing based on legitimate interests where your rights override those interests.
• Right to data portability: You may request that 8ji provide your personal data in a structured, commonly used, and machine-readable format where technically feasible.
• Right to lodge a complaint: If you believe that 8ji has violated your data privacy rights, you have the right to lodge a complaint with the National Privacy Commission of the Philippines.

9.2 To exercise any of the above rights, please contact the 8ji Data Protection Officer at [email protected] with the subject line "Data Privacy Request". 8ji may require you to verify your identity before processing your request.

10. Children's Privacy

10.1 The 8ji platform is strictly intended for users who are 21 years of age or older, in accordance with Philippine gambling laws. 8ji does not knowingly collect personal data from persons under the age of 21.

10.2 If 8ji discovers or has reasonable grounds to believe that personal data has been collected from a person under 21 years of age, the associated account will be immediately suspended, all data will be reviewed, and the data will be deleted to the extent permitted by law. Any funds deposited by an underage user will be returned to the original payment source following identity verification.

10.3 If you are a parent or guardian and believe that your child has registered on 8ji, please contact our support team immediately at [email protected].

11. Third-Party Links

11.1 The 8ji platform may contain links to third-party websites or services, such as payment provider portals. This Privacy Policy applies only to the 8ji platform and does not cover the data practices of any third-party websites. 8ji is not responsible for the privacy practices of third-party sites and encourages you to review their respective privacy policies before providing any personal data.

12. Updates to This Policy

12.1 8ji reserves the right to update this Privacy Policy at any time to reflect changes in our data practices, applicable Philippine law, or NPC guidance. The effective date of the most recent version is displayed at the top of this page.

12.2 Where changes are material, 8ji will notify registered users via email or an in-platform notification prior to the changes taking effect. Continued use of the 8ji platform following notification of an updated Policy constitutes your acceptance of the revised terms.

12.3 We encourage you to review this Privacy Policy periodically to stay informed about how 8ji protects your personal information.

13. Contact & Data Protection Officer

13.1 8ji has appointed a Data Protection Officer (DPO) as required under the Philippine Data Privacy Act of 2012. The DPO is responsible for overseeing 8ji's compliance with applicable data privacy laws and handling data subject requests and complaints.

13.2 You may contact the 8ji Data Protection Officer for any privacy-related concerns, data subject requests, or complaints at:

13.3 If you are not satisfied with 8ji's response to your privacy concern, you have the right to escalate your complaint to the National Privacy Commission of the Philippines.