Gaming on 8ji should always be fun — a form of entertainment, not a way to earn money or escape problems. We are committed to providing every Filipino player with the tools, information, and support needed to keep gaming safe and enjoyable.
8ji strictly enforces a 21+ age policy in compliance with Philippine gambling regulations.
Six pillars that guide how 8ji protects its players
Under Philippine law, online casino-style gaming is restricted to players aged 21 and above. 8ji enforces this through mandatory KYC (Know Your Customer) verification during registration. Any account found to belong to a person under 21 is immediately suspended and all funds returned.
If you feel that gaming is becoming a problem, 8ji offers self-exclusion options that allow you to temporarily or permanently block access to your account. Self-exclusion can be activated instantly through your account settings or by contacting 8ji support — no waiting period, no questions asked.
8ji lets you set daily, weekly, or monthly deposit limits and loss limits directly from your account dashboard. Once a limit is set, it takes effect immediately. Increasing a limit requires a 24-hour cooling-off period — a deliberate friction designed to protect you from impulsive decisions.
It's easy to lose track of time when you're enjoying slots, bingo, or Circle on 8ji. That's why we offer configurable session time reminders — set an alert for 30, 60, or 90 minutes, and 8ji will notify you when your session reaches that duration so you can take a break and reassess.
8ji's reality check feature displays a summary of your current session — time played, total bets, and net result — at regular intervals you choose. Seeing the numbers clearly helps you make informed decisions about whether to continue playing or call it a day.
8ji's support team is trained to recognize signs of problem gambling and to respond with empathy and practical guidance. We also maintain a curated list of Philippine-based support organizations and resources for players who need professional help beyond what 8ji can provide.
Problem gambling can affect anyone — regardless of income, age, or background. It often develops gradually, which is why it's important to recognize the early warning signs before they become serious. Ask yourself honestly:
Self-Assessment Checklist
If you answered yes to two or more of these questions, it may be time to take a break and speak with someone. 8ji's support team is available 24/7 — reach us at [email protected].
Most 8ji players enjoy gaming as a fun pastime without any issues. Here are some practical habits that help keep it that way:
Three simple steps to take a break — no judgment, no delay
Log in to your 8ji account
Go to 8ji Login and sign in to your account. Navigate to Account Settings → Responsible Gaming → Self-Exclusion. You can choose a temporary exclusion (1 week, 1 month, 3 months, 6 months) or a permanent exclusion.
Select your exclusion period
Choose the duration that feels right for you. During the exclusion period, you will not be able to log in, deposit, or place bets on 8ji. Any pending withdrawals will be processed normally. Your account data is preserved for when you return (for temporary exclusions).
Confirm and receive acknowledgment
Confirm your selection. Self-exclusion takes effect immediately — you will be logged out and your account locked. You will receive a confirmation email. If you need help at any point, contact 8ji support at [email protected] and our team will assist you directly.
| Limit Type | Options | Takes Effect | Increase Cooling Period |
|---|---|---|---|
| Deposit Limit | Daily / Weekly / Monthly (₱ amount) | Immediately | 24 hours |
| Loss Limit | Daily / Weekly / Monthly (₱ amount) | Immediately | 24 hours |
| Session Time Limit | 30 / 60 / 90 / 120 minutes | Immediately | 24 hours |
| Temporary Self-Exclusion | 1 week / 1 month / 3 months / 6 months | Immediately | N/A — cannot be reversed early |
| Permanent Self-Exclusion | Indefinite account closure | Immediately | N/A — irreversible |
You are not alone — help is available across the Philippines
Our trained support staff are available 24/7 in both English and Filipino. If you are concerned about your gaming habits or need help activating responsible gaming tools, reach out anytime.
The Philippine Amusement and Gaming Corporation oversees regulated gaming in the Philippines and provides responsible gaming guidance. Contact PAGCOR through their official government website for regulatory concerns.
The NCMH Crisis Hotline provides free mental health support to Filipinos nationwide. If gambling-related stress is affecting your mental health, please reach out to a professional. The NCMH hotline is available 24/7.
8ji is built for Filipino players who want great entertainment with peace of mind. Use our responsible gaming tools, set your limits, and enjoy slots, bingo, Circle, Monster Plinko, and live casino — all on a platform that genuinely cares about your wellbeing. Must be 21 years or older to play.
⚠️ 21+ only. Gambling can be addictive. Please play responsibly and within your means.